Customer Testimonials 

Kim and I would like to say thank you to you and your team for an excellent job with all the messing about by wren this could have been a bad experience but everyone of your tradesmen have done a fantastic job have put a review on checkatrade and will be recommending you to all family and friends.

We are extremely happy with our new kitchen. It looks fantastic.  .  Thank you to Carlos and the team for carrying out such an amazing  job.  The attention to detail by all tradesman was brilliant.   All tradesmen were helpful fitting round each other when the need arose.  Thank you all for a wonderful installation.

I just wanted to say how happy we’ve been with the service that you and your team have provided us. The fitters, electricians and plumber have been polite, friendly,  courteous and punctual. They’ve always left everything clean and tidy. I’m particularly impressed with the  Quick Step flooring. Completely differnt to vinyl flooring from years ago. So much warmer and more forgiving than ceramic tiles. I’m really happy with my new kitchen and would not hesitate to recommend Carlitos to friends and family. Many thanks

Jane SO30

Carlos and his team had done a fantastic job with our kitchen. Carlos kept me well informed throughout and answered every questions I asked. His team are very polite, tidy and done excellent works around the kitchen. Very high standard and I would recommend to anyone. Thank you!

Thomas

Good Morning Carlos,

Thank you for your email confirming receipt of our final payment, much appreciated.

We are well and extremely delighted with the installation of our new kitchen.

We are more than happy to give our feedback to be used in a testimonial on your website, please see below:-

Our experience of having our kitchen fitted by Carlitos Kitchens and Bathrooms has been exceptional.

From our initial conversation and meeting with Carlos we instantly knew we had the right company to fit our kitchen. He was professional, polite and a great communicator.
The expert team of Bruce, Mark, John, Mike and Phil did an excellent job. They were highly professional and reliable. Their attention to detail produced a fantastic kitchen.
I would highly recommend them.

Kathy and Vaughan

Our experience has been better than expected, the communication via text, e mail and phone has been first class. When a sink was unboxed and found to be damaged a new one was speedily ordered with no fuse, the snagging at the end of the job was stress free and a couple of slightly imperfect doors were ordered. The fitters went out of there way to help and explain what the next day would bring. I would recommend Wren to friends and I would explain that if you have no experience of this kind of installation work with the fitters not against them!! Great Job really happy.

Paul, SO31

The Electricians, Plumber & Kitchen fitters that Carlito’s employ to fit my new kitchen were exceptional, all aspects of kitchen removal, electrical/plumbing adjustments and of course fitting of the entire kitchen was of a very high standard, they were polite and kept me in the loop about what was happening & what I could expect next. I am very happy with my new kitchen and would definitely recommend Carlito’s

Nancy, SO45

“ I cannot praise the fitters from Carlito’s enough. This was a group of men that worked efficiently and professionally together to get the job done. They were polite and courteous, clean and tidy and always on time. At the end of the day apart from not having a kitchen in place I would not have known they had been in my house. The guys always kept me or my wife updated at the end of the day either in person or if no one was there by phone. I cannot fault these men at all” 

 

Mr. Wallace, SO41

“ I have been very pleased with the fitters that installed my kitchen. They were very polite and helpful and kept me informed of what was going on throughout the fit. They cleared up as they went and made sure that everything was clean at the end of the job. In addition the work was completed quickly and efficiently. I would use Carlitos again and recommend them.”

I am happy to act as a reference for any future customers.

Mary, SO19

“Carlito’s fitters were a great bunch of guys. They were always on time, cleaned up after themselves and ensured that the area they were working in was clean, they were polite, and knowledgeable about what they were doing and the plan for my kitchen. Carlito’s provided me with a good service and I would be happy to recommend them”

Mr Moger - SO16

“I should like to take the opportunity to thank Carlos for the great work he and his team have carried out for me. His workforce are exceptional. We have had a kitchen fitted by the team and in addition, follow on work on behalf of the kitchen supplier, to remedy faults in the basic product.  This has been extensive but I can say with certainty that Carlos’ workforce stand out by a clear margin when compared to other teams providing the same service. I am qualified to say this as I have experienced this first hand!  Carlos’ work is highly professional and proficient in every sense. Completely reliable and if things go wrong, he puts them right, no arguments, not that that happens very often!  I commend him to all comers!”

Mr Cooper

“Having been let down by our previous fitters Carlito’s men stepped in and from the first day I started to believe that I might have a kitchen before Christmas. The fitters were always polite, friendly and knowledgeable. They kept us informed throughout the whole process – we knew what was going to be happening and when. When there was problem with the plumbing, Gary got hold of the plumber who came out the same day and ensured we had water over the weekend. The guys tidied up behind them and there was no mess. I cannot recommend Carlito’s enough and have already told my friend to use him. A great kitchen, by great guys and in before Christmas!. Thank You”

Mrs Dillion

Dear Carlos,

Just a quick note to thank you and your team for an excellent job fitting
out out utility room last week!  Gary and the team did a wonderfully
professional job fitting out the units.  This is not as easy as folk might
think involving a lot of precise cuts which, in effect, tailor fits the
units into the space provided.  Fab job!  Please convey my sincere thanks to
the team for a job well done!

RC

We had our Wren kitchen fitted by Carlos and his team in September 2016 and they did a fantastic job.

VT

I just wanted to tell you how wonderful my experience with Carlito’s has been. People often let companies know if something has gone wrong but they are not so good at telling you when things go really well. 

Right from the beginning when Carlos visited me he was reassuring, professional and polite – I knew then that I was in the right place for great customer service!

The kitchen fitting team Carlito’s sent me included experts in all areas, fitting, electrics and plumbing. They were great, really knew their stuff, put me at ease and just got on with things.  I had chosen a Wren Kitchen which is a quality product and these guys treated everything with care – even me!

Having your kitchen completely refitted can be a stressful experience but Nikki, as customer liaison, kept me fully updated with what was happening each day, progress and what to expect next in the fitting process, all of which I found reassuring. The team of Steve, Brandon, John, Mike and Phil were positive, nothing was too much trouble for them and as they said ‘it is my dream kitchen and they really wanted to fulfil that promise for me’. 

I would recommend Carlito’s without hesitation. 

 

A big thank you

Sharon

“My overall experience of having my kitchen fitted by Carlito’s Kitchens and Bathrooms Ltd has been a good one. Most of the time the fitters were on time and they used dust sheets and kept work areas clear. Van and George were always polite and helpful and kept me informed of what was happening and when. They were completely trustworthy which is what you want when you have someone in your home. I am completely happy with my installation.”

Mr T Primrose

Hi Carlos
Thank you for arranging with Wren to re-fit my bathroom floor. It looks great and I am very pleased with it. No more trouble with the grout and it is nice and warm to walk on especially in the middle of the night! The bathroom is now finished thank you, only the rubbish to be
collected.

Thank you and your teams for the work they have carried out.

KP

Julie and I wanted to thank you and your team for the professionalism you all have showed in fitting our new kitchen. Any problems or setbacks that occurred were either dealt with immediately without a fuss. Or if the problems were missing items another appointment was rearranged to resolve the issue asap. This was all achieved despite your attention justifiably being diverted by the happy arrival of your new family. We are very pleased with the end result and looking forward to enjoying are new kitchen for many years in the future.

MITCHEL SMITH

Just want to praise your team at Carlito's for fitting our new kitchen. Mark did a fantastic job he was here on time stayed till late and left the kitchen spotless each day. John the plumber did a very professional job very neat work and also left it tidy. We would like to give a special thankyou to Neil and yourself for outstanding customer service. We will highly recommend Carlito's to all our friends and family.

Thankyou once again

Lorraine and Mike Nienayadlo

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